Shipping & billing

Currently, we are offering standard free shipping for the European Economic Area (EEA) for all orders of 20€ or more.

Most standard orders ship within 3-5 business days. Your final shipping cost and estimated delivery timeframe will be available to you during checkout. Please note, some items may require a longer ship-out and/or delivery timeframe.

Our standard shipping method is ground shipping. We will ship your order via any of the major mail carriers, including UPS, FedEx and DHL. At present we are unable to provide the option to choose your carrier of choice. Secure payments are provided by the payment system – via online transfer. You can also use PayPal or cash on delivery payment.

Shipping & billing at Cristal Mask offers you quick delivery guarantee, thanks to which you can enjoy your purchases in the blink of an eye!

If you are interested in our products and wish to ship them outside of the EEA, please contact us first before proceeding with the purchase. Prepare the postal code of your location or delivery post and we will suggest the best course of action. Otherwise, you will be offered our standardized shipping fee for every country that is outside the EEA.

If you have any additional questions or reservations, do not hesitate to contact us. We would be delighted to aid you!